Our Commitment to Quality and Excellence
We are highly committed to providing customers with a service that satisfies the highest standards of quality and services. The commitment to quality throughout our organization has led us to develop Quality Management Systems.
We achieve our goals through:
Key Principles
- The advanced planning of all processes to ensure that they are conducted in the most quality-effective manner.
- Dedication to providing excellence in service to our customers.
- Delivering products of superior quality at the most competitive prices.
- Realizing the need for continuous improvement in our systems and the people who use them.
- Ensuring the ultimate satisfaction of all our clients.
- Insistence on conforming to all legal ethical standards which affect our business.
Our Technical Department consists of qualified technicians who are continuously involved in Research & Development (R&D) of concrete ready mix. Through our R&D programs, we have developed data banks of various grades of durable and non-durable concrete mixes.
Each concrete ingredient is tested regularly by AL ARABIA MIX, Q MIX & STAR MIX laboratories, and independent labs. We are committed to supporting and cooperating with the programs of the Authority to improve the quality of construction in the Sultanate of Oman and the United Arab Emirates.
We have developed sets of procedures to ensure that the final product complies with QA & QC standards. This includes maintaining product integrity and product identification through the final inspection and testing.